Waiting room & live ETA

The wait changes. The patient knows.

At check-in, Cabinext can calculate an estimated call time and send the patient a secure link to follow the wait from their phone, with no account or app required.

  • Estimated wait and position in the waiting queue
  • Secure patient link that updates automatically
  • WhatsApp/SMS for meaningful changes and a near-turn notice
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Cabinext
Cabinext moduleWaiting room
Estimate≈ 24 minAhead2 patientsUpdated15:42
Queue recalculated after meaningful changesLiveDoctor delay adjustable by reception+10 minNear-turn notificationReady
Cabinext

Make the wait visible without promising an exact time

Cabinext gives patients an operational estimate while reception keeps control of the real waiting-room order.

01

Fewer status questions at reception

Patients can check a clear estimate themselves instead of calling to ask how much longer the wait will be.

02

An estimate that follows the real queue

Reordering, urgent cases, longer consultations or doctor delays can move the estimated call time forward or back.

03

Useful messages, not constant noise

Small fluctuations remain silent. Meaningful changes and the near-turn threshold can trigger an update.

Workflow

From check-in to call time, the patient knows where things stand

The team continues to manage the queue. Cabinext turns its changes into a simple patient-facing status.

  1. 1Check the patient in or add a walk-in
  2. 2Cabinext calculates the ETA and sends the secure link
  3. 3The page and notifications follow changes in the queue
  • Schedule
  • Patients
  • Representatives
  • Prescriptions
  • Inventory
  • Team messaging
  • Voice dictation
  • Billing
  • Reminders
  • Waiting room
  • Performance
  • Reputation
  • Patient follow-up

Explore Cabinext modules

The thirteen core modules share the same patient, team and activity foundation. Additional specialized workflows remain available from the Features menu.